(Last Updated: December 6, 2017)

PRIVACY POLICY

Riceland Foods, Inc., its direct and indirect subsidiaries, parents and affiliates (collectively, the “Company”, “us”, “our”, or “we“) want you to be informed about how we collect, use and disclose any personal information that individually identifies you (e.g. your name, address, phone number, e-mail address).

As used in this privacy policy (the “Privacy Policy“), personal information means any information about an identifiable individual.  This Privacy Policy explains our online information practices and the choices you, as a visitor to any web page, web site application or platform offered through any social media website operated or provided by us for our United States operations (a “Website“) can make about the collection and use of your personal information. We will only collect, use and disclose your personal information in accordance with this Privacy Policy.

What personal information do we collect?

We may collect personal information from you when you voluntarily provide it to us through a number of features available on or through the Website. For example, we may ask you to provide personal information if you:

  • ask to receive online information from us, such as e-mail newsletters or e-mail updates;
  • participate in a review, survey, a consumer research panel, or similar type of activity; and/or
  • otherwise participate in features of our Website that ask for personal information.

In addition, if you otherwise request any information, service or other offering from us, you may be required to provide your contact or other information in order for us to process your request.

Your participation in any of these activities is voluntary and we will only use the personal information that you provide for the purposes for which it was collected. For example, we may use the personal information you provide to: respond to your questions or comments; fulfill your requests; provide service(s) and/or products to you; identify your needs and/or preferences; administer and manage our business operations; or otherwise provide or improve our products and/or services.

You will always have the opportunity to “unsubscribe” from receiving e-mail or other communications at any time.

If you contact one of our consumer service representatives through our Website, we may ask you for personal information such as your name, address, phone number, or e-mail address so that we can respond to your questions or comments 

How do we gather data by automatic means?

Sometimes we use cookie technology, web beacons and other similar devices on our Website to enhance functionality and navigation for our visitors and portions of our Website may use statistical tools that may be operated by third party providers (collectively, “Analytical Tools“) such as Google Inc. Information tracked through these mechanisms includes, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of our Websites that you visit; and (iv) other websites you may have visited before visiting our Website.  If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies.  Please note that if you disable cookies, you may be unable to access some customized features on our Websites.  Cookies do not collect or contain your personal information.

Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have visited a particular web page or to access certain cookies. We may use web beacons on our Website to count users and to recognize users by accessing our cookies. Being able to access our cookies allows us to personalize and improve your experience with our Website. We may also include web beacons in HTML-formatted e-mail messages that we send to determine which e-mail messages were opened.  Like cookies, web beacons do not collect or contain your personal information.

In the case of Analytical Tools, the information generated by the cookies and/or web beacons about your use of our Website (including your IP address) may be transmitted to and stored on servers located outside of the United States of America, by the applicable third party provider of an Analytical Tool. This information will be used for the purpose of evaluating your use of our Website, compiling reports on the Website’s activity and providing other services relating to our Website activity and Internet usage.  The third party providers of Analytical Tools may also transfer this information to other third parties where they are required to do so by law, or where such third parties process the information on their behalf.

By using our Website, you consent to the processing of data about you by third party providers of Analytical Tools used in connection with the Website in the manner and for the purposes set out above.

How do we share personal information?

Except as described below, we do not sell, transfer or otherwise disclose to third parties the personal information that we collect on our Website.  At times, we provide your personal information to third parties who provide services on our behalf.  These entities may use the information solely in conjunction with the specific services they provide for us (e.g., responding to your questions or comments or investigation of a complaint).

We reserve the right to transfer any personal information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party. Further, we reserve the right to disclose any personal information as needed if such information is requested by law enforcement agencies or if we are requested to do so by law, regulation, court order, or by a government entity. We may also disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) cooperate in any legal investigation; (iii) identify, contact, or bring legal action against someone who may be violating any terms of use of our Website; or (iv) to protect our rights, privacy, safety or property. And we may disclose your personal information for any other purpose to which you specifically consent.

Links to other websites

Our Website may contain links to other websites operated by third parties. Any such websites are wholly independent from our websites, and we have no control over those websites, their operators, their security, their privacy policies or their practices. Before providing any of your personal information on any such other website, you should review the policies on privacy and security for such website.

Interactive features/social media

If you use social and/or other interactive features that may be available on the Website (e.g. Facebook or Twitter feeds, comment sections, chat rooms, etc.), you should know that when you voluntarily disclose your personal information using social media features or in interactive areas that may be available on our Website where personal information can be posted, the information can be collected and used by other Internet users. This may result in unsolicited messages from other posters or parties. We undertake no obligations as to the security of information you voluntarily post using social media features or in interactive areas that may be available on our Website.

Children’s privacy

We do not knowingly solicit personal information from children under the age of 13. If a child has already provided us with personal information, his or her parent or guardian may contact us to have this information deleted.

United States only

Our Website is intended for the use by residents of the United States of America only. All matters relating to our Website is governed by the laws of the State of Arkansas and the applicable federal laws of the United States of America.  If you are located outside of the United States of America, and you contact us, please be advised that any personal information you provide to us may be transferred to other jurisdictions where our servers are located and that by submitting information, you explicitly authorize its transfer.

How do we protect personal information?

We maintain commercially reasonable administrative, technical and physical safeguards (varying depending on the sensitivity of such information) designed to protect against unauthorized use, disclosure or access of the personal information we collect on through our Website.  However, no data transmission over the Internet can be guaranteed to be fully secure. As a result, we cannot ensure or warrant in any way the security of any information you provide to us.

Changes to this Privacy Policy

We reserve the right to change or replace this Privacy Policy at our sole discretion at any time. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Policy. Your continued access or use of our Website after any such changes constitutes your acceptance of the Privacy Policy as revised.

How to contact us

If you have questions, comments or concerns about our Privacy Policy, or would like to do any of the following:

  • see personal information that you have already sent us so that you can correct or update or delete your personal information from our files;
  • if your child under 13 has sent us personal information, delete that personal information from our files;
  • ask that we not send you mailings or otherwise contact you; or
  • report any violation of this Privacy Policy.

Please contact us either by e-mail ahdallas@riceland.com or by mail at:

Riceland Foods, Inc.
P.O. Box 927
Stuttgart, AR 72160
Attention: Andrew Dallas

TERMS OF SERVICE

(Last Updated: April 27, 2012)

 

1. ACCEPTANCE OF TERMS

RICELAND FOODS, INC., its affiliates, subsidiaries, and partners (collectively, "RICELAND,” "we," "us," and "our") provide our service to you, including information about our services and publications (collectively, "Properties") subject to the following Terms of Service ("Terms"). The Terms cover all information, data, and services available at http://www.riceland.coop  (collectively, the “Website,” hereinafter referred to as “Site”). We may update these Terms by posting a new version at  http://www.riceland.coop and your continued use of the service after any such update constitutes your binding acceptance of such changes. Unless explicitly stated otherwise, any new features that augment or enhance the current Site shall be subject to these Terms.

2. INFORMATION YOU PROVIDE

We may ask you for certain information in order to provide you with products and services you request, such as books, audio and video materials, reservations or other information. By providing information on our Site, such as in conjunction with a request for products or services, you agree to provide accurate, current and complete information about yourself as prompted (such information being the "User Data") and maintain and promptly update your User Data to keep it accurate, current and complete. If you provide any information that is inaccurate, not current or incomplete, or RICELAND has reasonable grounds to suspect that such information is inaccurate, not current or incomplete, RICELAND may deny you access to areas of the Site or any products or services offered by RICELAND, at its sole discretion.

When you provide us with User Data, you may receive certain commercial communications from RICELAND  related to content found on the Site. You may opt out of receiving these communications at any time by sending an email to info@riceland.com.


3. PRIVACY POLICY

Your User Data, as well as information that you may provide at other times during your use of the Site, is subject to our Privacy Policy, which is incorporated by reference into these Terms.

4. ACCOUNT PASSWORD AND SECURITY

The Site may contain features that require registration ("Restricted Areas"). You are not required to register to use the Site, but may not be able to access some content without registration. At the time of registration for online account access, you will select a Username and Password to be used in conjunction with your account. You are responsible for maintaining the confidentiality of your Password, and are fully responsible for all uses of your Password, whether by you or others. You agree to (a) keep your Password confidential and not share them with anyone else; (b) immediately notify RICELAND of any unauthorized use of your Password or account or any other breach of security; and (c) use only your Password to access the Site's Restricted Areas.  RICELAND cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

You acknowledge and agree that RICELAND is authorized to act on instructions received through use of your Password, and that RICELAND may, but is not obligated to, deny access or block any transaction made through use of your Password without prior notice if we believe your Password is being used by someone other than you, or for any other reason.

You acknowledge, consent and agree that RICELAND may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access, preservation, or disclosure is reasonably necessary: (i) to comply with legal process; (ii) to enforce the Terms; (iii) to respond to claims that any content violates the rights of third parties; (iv) to respond to your requests for customer service; or (v) to protect the rights, property, or personal safety of RICELAND, its users and the public.

5. NON-COMMERCIAL USE

By using the Site, you acknowledge and agree that the Site is for personal use only. You may copy information from the Site for personal use, such as to view, print, or email the information, but you warrant that you will not, under any other conditions, reproduce, duplicate, copy, sell, trade, resell, modify, distribute, decompile, disassemble, or reverse engineer any portion of the Site.

6. MODIFICATIONS TO SERVICE

RICELAND reserves the right at any time to modify or discontinue, temporarily or permanently, the Site (or any part thereof), with or without notice. You agree that RICELAND shall not be liable to you or any third party for any modification, suspension or discontinuance of the Site.

7. TERMINATION

You agree that RICELAND may, in its sole and absolute discretion and without notice or liability to you or any third party, immediately terminate your access to the Site or the Restricted Areas. Grounds for such termination shall include, but not be limited to, (a) breaches or violations of the Terms or other agreements or guidelines, (b) requests by law enforcement or government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification of the Site (or any part thereof), (e) unexpected technical or security issues or problems, and (f) extended periods of inactivity. Termination of your account(s) may include (x) removal of access to all offerings within the Site’s Restricted Areas, (y) at RICELAND's sole discretion, the deletion of all of your Site account information and other content associated with your Site account (or any part thereof), and (z) barring further use of the Site Restricted Areas.

8. DEALINGS WITH ADVERTISERS AND OTHER USERS

Your correspondence or business dealings with, or participation in promotions of, advertisers and other third parties found on or through the Site, including payment for and delivery of related goods and services, and any other Terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You agree that RICELAND shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers or third parties on the Site.

9. LINKS

The Site may provide links to other World Wide Web sites or resources. Because RICELAND has no control over such sites and resources, you acknowledge and agree that RICELAND is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that RICELAND shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

10. INDEMNITY

You agree to indemnify, defend, and hold RICELAND and its subsidiaries, affiliates, officers, employees, agents, co-branders and other partners, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, any transaction resulting from use of the Site, your connection to the Site, your violation of these Terms, your submission, posting, or transmission of personally identifiable information or other data to the Site, and/or your violation of any rights of another.


11. OUR PROPRIETARY RIGHTS

All title, ownership and intellectual property rights in and to the Site are owned by RICELAND or its licensors. You acknowledge and agree that the Site contains proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by RICELAND, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Site, in whole or in part, or based upon any materials found on the Site.

12. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RICELAND EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. RICELAND DOES NOT WARRANT THE ACCURACY, CURRENCY, OR COMPLETENESS OF ANY INFORMATION RELATING TO PRICES OR AVAILABILITY. RICELAND ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO PROVIDE ANY CONTENT OR TO STORE ANY PERSONALIZED SETTINGS OR USER MATERIALS
ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SITE IS DOWNLOADED AND USED AT YOUR SOLE DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH CONTENT.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RICELAND OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

13. LIMITATION ON LIABILITY

YOU UNDERSTAND AND AGREE THAT RICELAND SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF RICELAND HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE RICELAND SITE; OR (v) ANY OTHER MATTER RELATING TO THE SITE.

14. EXCLUSIONS AND LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

15. TRADEMARK INFORMATION

Attached at the link to RICELAND.TRADEMARKS are trademarks and service marks belonging to RICELAND (the "RICELAND Marks"). You agree that you will not use or display the RICELAND Marks in any manner, without the prior written permission of RICELAND.

16. CHOICE OF LAW

The Terms and the relationship between you and RICELAND shall be governed by the laws of the State of Arkansas, without regard to its conflict of laws provisions.

17. NO THIRD PARTY BENEFICIARIES

You agree that, except as otherwise expressly provided in the Terms, there shall be no third party beneficiaries to these Terms.

18.  GENERAL INFORMATION

Entire Agreement. The Terms constitutes the entire agreement between you and RICELAND with respect to the Site and supersedes any prior agreements, oral or written, between you and RICELAND.

Waiver and Severability of Terms.  The failure of RICELAND to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Site or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Section Titles. The section titles in the Terms are for convenience only and have no legal or contractual effect.

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