(Last Updated: April 27, 2012)

Our Commitment to Privacy


Your privacy is important to us. To better protect your privacy we provide this policy to explain our information practices and the choices you can make about the way your information is collected and used on the www.riceland.coop website. To make this Policy easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect


Riceland will not collect any personally identifiable information about you through our website unless you provide it to us voluntarily. This policy applies to all information collected or submitted on the riceland.coop website. The types of personal information collected include: name, address, e-mail address, cell phone number and account information.
 

The Way We Use Information


To access the “My Account” information in riceland.coop, a complete and approved member login form is required. Any area outside of the "My Account" area of riceland.coop is open to all visitors of the website.
We will use the information collected on the riceland.coop website to allow registered users to access the "My Account" section and communicate with those registered users who have authorized Riceland to contact them to provide updates on market information.

Riceland also collects aggregate, non-personally identifiable information on users by recording the IP address from the computers of visitors to riceland.coop.  An IP address is a number that is assigned to your computer when you surf the Web. Web servers, or the computers that provide the web pages to your computer for you to view, automatically identify your computer by its IP address. When you use your computer to request to view a page from a server, your IP address is logged by that server. Riceland does not link IP addresses to anything personally identifiable. Your visit to riceland.coop will be logged; however, you will remain anonymous to us. We track the number of people that view each page of our website to better understand which features are most popular and best meet the needs of our members.

Riceland will not sell or rent your personally identifiable information to anyone. Riceland will send personally identifiable information about you to other companies or people when:
•    We have your consent to do so.
•    We need to share the information in order to provide the product or service you have requested.
•    We need to send the information to companies who work on behalf of Riceland to provide a product or service for you on our behalf. Examples include hosting and helping to run this Web site, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, and providing customer service. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so.
•    We need to respond to valid legal process. This includes a search warrant, subpoena, or court order, and any other instance when we believe we are required to do so by law. We may also make disclosures to protect your safety during emergencies if your physical safety is believed to be at risk, to protect the security or integrity of the Riceland Web site, or to take precautions against liability. We will take reasonable steps to limit the scope of these disclosures.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information (opt-out).

Riceland may share aggregated, non-personally identifiable information about our users with other companies for marketing and promotional purposes.

If you do not register with riceland.coop, but only provide us with your e-mail address in connection with contacting Riceland by e-mail, we will use your e-mail addresses to answer your e-mail. If you authorize Riceland to contact you, we may use your e-mail address to send you notice of information which may be useful to you. 

Use of Cookies and Other Information Collection


Riceland.coop uses cookies to customize visits to the website. Cookies are messages given to a Web browser (a software program that resides on your computer and allows you to surf the Web) by a Web server when the Web browser requests to "see" pages on a Web site. The browser stores the message from the server and sends it back to the server each time the browser requests to see a page from that server.

The use of cookies is an industry standard and you will find them at most websites. Most browsers are set to accept cookies. You always have the option to set the browser on your computer to refuse cookies. The main purpose of cookies is to identify users and prepare customized web pages for them to view. For example, you may receive a welcome message that includes your name instead of a generic welcome message. A cookie will also retrieve the information that was voluntarily provided by you to help improve your user experience or speed up your navigation on a website. You will need to enable the use of cookies to register on and navigate through the pages of riceland.coop.  You will not need to enable cookies to use any other part of riceland.coop that does not require a personal registration record.  Riceland may allow ad networks, such as third party ad servers and ad agencies, to serve advertisements within our web pages.  We may also place web beacons for these companies within our pages.  Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site.

Your California Privacy Rights


If you are a California resident and have provided personal information to the Site, you are entitled by law to request certain information regarding any disclosure by the Site to third parties of personal information for their direct marketing purposes.  To make such a request, send an email to support@riceland.com specifying that you seek your “California Customer Choice Privacy Notice.”  Please allow thirty (30) days for a response.  The Site is required to respond to only one request per customer each year, and is not required to respond to requests made by means other than through the above email address.   We will not share your personal information with third parties for their direct marketing purposes if you request that we do not do so.  You may make such a request by sending us an email at support@riceland.com or mailing your request to:

Riceland Foods, Inc.
2120 Park Avenue
Stuttgart, AR  72160


When contacting us, please indicate your name, address, email address, and what personal information you do not want us to share with third parties for their direct marketing purposes. Please note that there is no charge for controlling the sharing of your personal information or for processing this request.

Commitment to Children’s Privacy


Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. We recommend that children ask a parent for permission before sending personal information to us, or to anyone else, online.

Our Commitment To Data Security


In an endeavor to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure personal information we collect. We cannot guarantee the security of any information that you disclose online, and you do so at your own risk.
Riceland incorporates security measures to protect our data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store.
Although we take the utmost care to protect your information, we cannot ensure the security of any information that you disclose online and transmit to us.

How You Can Access Or Correct Your Information


After registering with riceland.coop, you will always have the option of editing the information you provided in your registration. To do this, visit riceland.coop, log in using your e-mail and password.  You then may update your personal information or change your password. If you forget your password, go to the login page of riceland.coop, enter your e-mail address and click on the "Retrieve my Password" link. If you would like to unsubscribe from our receiving e-newsletters and e-notifications, go to "Manage Account," click on "Opt out of receiving e-newsletters," and follow the instructions. 

Changes in Our Policy

Riceland reserves the right to change this Privacy Policy at its discretion. If we decide to change our Privacy Policy we will post those changes here. We encourage you to visit this section of our website frequently to be informed of any changes. We will not change our policy to allow us to give personal information to a third party without first obtaining permission from our registered users. 

Your Consent to this Privacy Policy


By using this website, you agree to the parameters of this policy and agree to the terms stated herein by Riceland Foods, Inc. If you do not agree with these terms, please do not use this site or submit any personal information.

How To Contact Us

If you have any questions or concerns about this Privacy Policy or our data collection practices, please contact us as follows:
Member Services Department
Riceland Foods, Inc.
2120 Park Avenue
Stuttgart, AR  72160
870-673-5522
memberservices@riceland.com


TERMS OF SERVICE

(Last Updated: April 27, 2012)


1. ACCEPTANCE OF TERMS

RICELAND FOODS, INC., its affiliates, subsidiaries, and partners (collectively, "RICELAND,” "we," "us," and "our") provide our service to you, including information about our services and publications (collectively, "Properties") subject to the following Terms of Service ("Terms"). The Terms cover all information, data, and services available at http://www.riceland.coop  (collectively, the “Website,” hereinafter referred to as “Site”). We may update these Terms by posting a new version at  http://www.riceland.coop and your continued use of the service after any such update constitutes your binding acceptance of such changes. Unless explicitly stated otherwise, any new features that augment or enhance the current Site shall be subject to these Terms.

2. INFORMATION YOU PROVIDE

We may ask you for certain information in order to provide you with products and services you request, such as books, audio and video materials, reservations or other information. By providing information on our Site, such as in conjunction with a request for products or services, you agree to provide accurate, current and complete information about yourself as prompted (such information being the "User Data") and maintain and promptly update your User Data to keep it accurate, current and complete. If you provide any information that is inaccurate, not current or incomplete, or RICELAND has reasonable grounds to suspect that such information is inaccurate, not current or incomplete, RICELAND may deny you access to areas of the Site or any products or services offered by RICELAND, at its sole discretion.

When you provide us with User Data, you may receive certain commercial communications from RICELAND  related to content found on the Site. You may opt out of receiving these communications at any time by sending an email to info@riceland.com.


3. PRIVACY POLICY

Your User Data, as well as information that you may provide at other times during your use of the Site, is subject to our Privacy Policy, which is incorporated by reference into these Terms.

4. ACCOUNT PASSWORD AND SECURITY

The Site may contain features that require registration ("Restricted Areas"). You are not required to register to use the Site, but may not be able to access some content without registration. At the time of registration for online account access, you will select a Username and Password to be used in conjunction with your account. You are responsible for maintaining the confidentiality of your Password, and are fully responsible for all uses of your Password, whether by you or others. You agree to (a) keep your Password confidential and not share them with anyone else; (b) immediately notify RICELAND of any unauthorized use of your Password or account or any other breach of security; and (c) use only your Password to access the Site's Restricted Areas.  RICELAND cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

You acknowledge and agree that RICELAND is authorized to act on instructions received through use of your Password, and that RICELAND may, but is not obligated to, deny access or block any transaction made through use of your Password without prior notice if we believe your Password is being used by someone other than you, or for any other reason.

You acknowledge, consent and agree that RICELAND may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access, preservation, or disclosure is reasonably necessary: (i) to comply with legal process; (ii) to enforce the Terms; (iii) to respond to claims that any content violates the rights of third parties; (iv) to respond to your requests for customer service; or (v) to protect the rights, property, or personal safety of RICELAND, its users and the public.

5. NON-COMMERCIAL USE

By using the Site, you acknowledge and agree that the Site is for personal use only. You may copy information from the Site for personal use, such as to view, print, or email the information, but you warrant that you will not, under any other conditions, reproduce, duplicate, copy, sell, trade, resell, modify, distribute, decompile, disassemble, or reverse engineer any portion of the Site.

6. MODIFICATIONS TO SERVICE

RICELAND reserves the right at any time to modify or discontinue, temporarily or permanently, the Site (or any part thereof), with or without notice. You agree that RICELAND shall not be liable to you or any third party for any modification, suspension or discontinuance of the Site.

7. TERMINATION

You agree that RICELAND may, in its sole and absolute discretion and without notice or liability to you or any third party, immediately terminate your access to the Site or the Restricted Areas. Grounds for such termination shall include, but not be limited to, (a) breaches or violations of the Terms or other agreements or guidelines, (b) requests by law enforcement or government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification of the Site (or any part thereof), (e) unexpected technical or security issues or problems, and (f) extended periods of inactivity. Termination of your account(s) may include (x) removal of access to all offerings within the Site’s Restricted Areas, (y) at RICELAND's sole discretion, the deletion of all of your Site account information and other content associated with your Site account (or any part thereof), and (z) barring further use of the Site Restricted Areas.

8. DEALINGS WITH ADVERTISERS AND OTHER USERS

Your correspondence or business dealings with, or participation in promotions of, advertisers and other third parties found on or through the Site, including payment for and delivery of related goods and services, and any other Terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You agree that RICELAND shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers or third parties on the Site.

9. LINKS

The Site may provide links to other World Wide Web sites or resources. Because RICELAND has no control over such sites and resources, you acknowledge and agree that RICELAND is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that RICELAND shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

10. INDEMNITY

You agree to indemnify, defend, and hold RICELAND and its subsidiaries, affiliates, officers, employees, agents, co-branders and other partners, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, any transaction resulting from use of the Site, your connection to the Site, your violation of these Terms, your submission, posting, or transmission of personally identifiable information or other data to the Site, and/or your violation of any rights of another.


11. OUR PROPRIETARY RIGHTS

All title, ownership and intellectual property rights in and to the Site are owned by RICELAND or its licensors. You acknowledge and agree that the Site contains proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by RICELAND, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Site, in whole or in part, or based upon any materials found on the Site.

12. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RICELAND EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. RICELAND DOES NOT WARRANT THE ACCURACY, CURRENCY, OR COMPLETENESS OF ANY INFORMATION RELATING TO PRICES OR AVAILABILITY. RICELAND ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO PROVIDE ANY CONTENT OR TO STORE ANY PERSONALIZED SETTINGS OR USER MATERIALS
ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SITE IS DOWNLOADED AND USED AT YOUR SOLE DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH CONTENT.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RICELAND OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

13. LIMITATION ON LIABILITY

YOU UNDERSTAND AND AGREE THAT RICELAND SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF RICELAND HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE RICELAND SITE; OR (v) ANY OTHER MATTER RELATING TO THE SITE.

14. EXCLUSIONS AND LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

15. TRADEMARK INFORMATION

Attached at the link to RICELAND.TRADEMARKS are trademarks and service marks belonging to RICELAND (the "RICELAND Marks"). You agree that you will not use or display the RICELAND Marks in any manner, without the prior written permission of RICELAND.

16. CHOICE OF LAW

The Terms and the relationship between you and RICELAND shall be governed by the laws of the State of Arkansas, without regard to its conflict of laws provisions.

17. NO THIRD PARTY BENEFICIARIES

You agree that, except as otherwise expressly provided in the Terms, there shall be no third party beneficiaries to these Terms.

18.  GENERAL INFORMATION

Entire Agreement. The Terms constitutes the entire agreement between you and RICELAND with respect to the Site and supersedes any prior agreements, oral or written, between you and RICELAND.

Waiver and Severability of Terms.  The failure of RICELAND to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Site or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Section Titles. The section titles in the Terms are for convenience only and have no legal or contractual effect.

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